Diana’s Sweet Tooth proudly delivers to the greater Hampton Roads area. Delivery charges are as follows:
● A $5.00 charge will be added on all orders to be delivered within a 10 mile radius to the desired location
● A $3.00 charge will be added for each additional 5 miles beyond that.
● Delivery charges are calculated round trip.
Important Information Regarding Delivery/Set-up:
● It is your responsibility to provide a stable and level surface at least four feet off the ground where the cake is to be set up.
● Cakes are safest when they are displayed against a wall.
● Once the cake has been delivered and set up, the care and condition of the cake becomes your responsibility.
● Diana’s Sweet Tooth is not liable for any damage that may occur thereafter, including someone bumping the table, a stand or table breaking or collapsing, child damage, or any other possible causes.
Important Information Regarding Pick Up (if desired):
Delivery is always recommended, as driving with a cake is like driving with a baby! Extra care needs to be taken, especially in the warmer months. If you prefer to avoid delivery charges and pick up the cake instead, please keep the following in mind:
● Bring an enclosed, air-conditioned vehicle with a flat/level surface to set the cake on. (Seats and laps are not level!) A minivan, SUV, station wagon or hatchback are best.
● Clear vehicle space of loose objects that could fall onto or roll into the cake.
● Keep cake as cold as possible during transport, and away from sunlight.
● Drive carefully. Turns, stops and starts should be performed in an EXAGGERATEDLY SLOW manner. Avoid bumps, jiggling, hills, and use a very slow speed on curves.
● Diana’s Sweet Tooth is not responsible for the cake, once it leaves our shop. We will not replace or refund damaged cakes.